Uber said it is considering suspending the accounts of riders and drivers who have contracted the novel coronavirus or have been "exposed" to it.
"We have a team available 24/7 to support public health authorities in their response to the epidemic. Working with them, we may temporarily suspend the accounts of riders or drivers confirmed to have contracted or been exposed to COVID-19," the company said in a statement. "We’re also consulting with an epidemiologist to make sure our efforts as a company are grounded in medical advice."
Here are some of the other steps the company said it would take:
- Drivers or delivery persons diagnosed with the virus or asked to self-isolate by a public health authority will receive financial assistance for up to 14 days while their account is on hold. Uber said it has already offered assistance to drivers in some areas and is "working to quickly implement this worldwide."
- Providing drivers with disinfectants
- Allowing Uber Eats customers to ask delivery people to leave food at the door